Privacy Policy

Bloomanddecay.com makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998.

  • When you place an order, we may ask you for certain information and you may submit personal data to Bloomanddecay.com (for example your name, phone number, postal address, email address, contact and bank / credit card details). We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to:

    • process your order

    • provide you with an up to date, efficient, and reliable service

    • help fraud prevention i.e. we check card details with our credit agency and reserve the right to refuse orders on that basis (your credit rating can be checked for a nominal fee with chosen credit agencies)

    • open and run your account

    • administer prize draws

    • provide a more personal shopping experience

  • By making an order and submitting your data you agree to this use.

  • We will never collect sensitive information about you without your explicit consent.

Marketing Communications

  • If you have ordered products from the Bloomanddecay.com website before it is possible that we have this information already and it is being used to contact you about offers, events, items or related activities that you may find useful.

  • If you are an existing customer, we will continue to keep you informed unless you tell us not to.

  • If you are a new customer we will give you the choice (for example once you have placed an order) whether or not you want us to contact you about future offers, events and new products or related activities that you may find useful. We will not bombard you with emails, but we would like to keep you informed of the developments on Bloomanddecay.com.

  • We do not sell, trade or rent your personal information to other companies.

  • Bloomanddecay.com will not send you any marketing emails or pass your information on to third parties unless you give us your consent, or unless we have it already.

Cookies

  • In order to improve our service at Bloomanddecay.com we may use a device known as a 'cookie'. Cookies are a means by which information relating to your internet activity (such as whether you have visited Bloomanddecay.com before) is recorded on your hard drive and used by us to improve Bloomanddecay.com and the products and services available to you.

  • If you do not wish for us to use cookies when you use Bloomanddecay.com please adjust your Internet browser settings to not accept cookies. Your computer's help file should tell you how to do this.

Your Privacy

  • If you have any questions or comments about privacy or the Bloomanddecay.com privacy policy, or if you have already submitted information that you do not wish us to have or if you think that Bloomanddecay.com has cookies or data about you that you don't want us to use or that is incorrect please contact us at info@bloomanddecay.com and the information will be corrected as soon as possible or removed from our database as you request.