TERMS AND CONDITIONS

We want you to love your items as much as we do! Here are our delivery and returns policies to help make sure we meet your expectations. If you have any questions, please feel free to contact us at customerservice@bloomanddecay.com

Shipping and Delivery

All in stock items are shipped within 1-5 business days. Most packages will ship within 24 hours via USPS, but occasionally there will be delays. USPS delivery typically takes from 2-5 business days.  In most cases, we will e-mail you with a tracking number once your order ships. If you have special shipping needs just let us know and we are happy to try and accommodate lisa@bloomanddecay.com 

*If your item has been tracked to your mailbox, but you haven't received it, check with your neighbors or the post office. Unfortunately, I cannot replace lost or stolen packages.

**If you provide the wrong address and your package is sent back to Bloom & Decay Headquarters, you will be charged an additional shipping fee to resend the package to the correct address.  Please double check when entering your shipping information.
 

Refunds/Exchanges

*Full Priced Items: Within 20 days of purchase, you may return any full-priced, unused item, with all tags attached for a refund, store credit, or exchange (some exclusions apply, please read product descriptions for special cases). If items are sent back with a strong odor, including cigarette smoke, or have clearly been used, they will be sent back to the address on the original order.

*Coupon Code/Free Shipping/Promotion: If you used a coupon code, received free shipping, or took advantage of a promotion on a full priced item, you may exchange or return for store credit.

*Sale Items: These sales are final.

Please note that shipping fees will not be refunded. If you need to return or exchange an item, please send it to the mailing address below. Include in the package your packing slip stating which items you are returning and let me know if you would like a refund, store credit, or exchange (if applicable). 

Thank you!

Bloom & Decay

611 Utica Ave., #1 

Huntington Beach, Ca 92648